ARCA Renews ISO 9001:2015 Certification Following Successful Audit

ARCA has successfully retained certification to ISO 9001:2015, following an audit by NQA that identified no minor or major non-conformances.

The Association’s quality management system (QMS) describes the approach, procedures, and processes to be followed to demonstrate the Association’s ability to consistently provide quality membership, training, and auditing services. The standard also assesses leadership, the organisation’s goals, and how these will be achieved, as well as risk-based thinking.

In her report, the auditor from NQA commented, "The system has been found to be providing the required level of control. The organisation's context is well defined, leadership has been effectively demonstrated and commitment levels are fully evident. This is reflected in the levels of compliance with requirements and operational control evident at the organisation during the audit process. The availability of documented information to demonstrate that the system is well implemented and well understood throughout the organisation is acceptable. This audit has involved a review of system administration activities, as well as a review of job-related records. It was fully evident that the key policy commitments are being adhered to."

Steve Sadley, Chief Executive of ARCA, said,

"We successfully passed our ISO 9001 audit with no minor or major non-conformances. This is an excellent result that reflects the commitment and professionalism demonstrated across the organisation.  A massive thank you to all the ARCA team for your hard work and adherence to our procedures. This result is a testament to the standards we maintain across the organisation."